Thursday, June 23, 2016
MIMAKI CJV30- 60 -100 - 130 - 160 – Error code - causes – solution – Printer Repair and service
Category: Printers Repair and service
Contents of this article
- Error code display
- Causes of error code
- Solution for error
MIMAKI CJV30-60-100-130-160
ERROR CODE CAUSES AND SOLUTION
ERROR 01
MAIN ROM
An error occurs on the control PCB (ROM) Turn off the main power, and turn it on a little later.
If the error occurs again, carry out the followings.
ERROR 02
An error occurs on the control PCB (ROM) Turn off the main power, and turn it on a little later.
If the error occurs again, carry out the followings.
ERROR 02
MAIN RAM
An error occurs on the control PCB (RAM)
An error occurs on the control PCB (RAM)
1. Replace the main PCB assy.
ERROR 03
POWER +5V
An error occurs on the control PCB
(Power voltage +5V)
Turn off the main power, and turn it on a little later.
If the error occurs again, carry out the followings.
1. Replace the power supply PCB assy.
2. Replace the main PCB assy.
ERROR 03
POWER +24V
An error occurs on the control PCB
(Power voltage +24V)
ERROR 03
POWER +5V
An error occurs on the control PCB
(Power voltage +5V)
Turn off the main power, and turn it on a little later.
If the error occurs again, carry out the followings.
1. Replace the power supply PCB assy.
2. Replace the main PCB assy.
ERROR 03
POWER +24V
An error occurs on the control PCB
(Power voltage +24V)
Turn off the main power, and turn it on a little later.
If the error occurs again, carry out the followings.
1. Replace the power supply PCB assy.
ERROR 03
POWER +42V
An error occurs on the control PCB
(Power voltage +42V)
If the error occurs again, carry out the followings.
1. Replace the power supply PCB assy.
ERROR 03
POWER +42V
An error occurs on the control PCB
(Power voltage +42V)
Turn off the main power, and turn it on a little later.
If the error occurs again, carry out the followings.
1. Replace the power supply PCB assy.
ERROR 04
F-ROM
An error occurs on the control PCB
(Parameter ROM)
Turn off the main power, and turn it on a little later.
If the error occurs again, carry out the followings.
1. After uploading parameters, initialize all parameters.
If the state is not restored, replace the main PCB assy with a new one.
ERROR 06
SD-RAM
An error occurs on the control PCB
(SDRAM)
Turn off the main power, and turn it on a little later.
If the error occurs again, carry out the followings.
1. Replace the main PCB assy.
2. Replace the PRAM PCB assy.
ERROR 07
HEAD (----)
An error was detected in the head connection.
(Abnormal temperature was detected.)
Turn off the main power, and turn it on a little later.
If the error occurs again, carry out the followings. Replace the following parts if it has damaged.
1. Replace the head FFC and the HDC FFC cable.
2. Replace the head.
3. Replace the ink slider PCB assy.)
4. Replace the main PCB assy.
ERROR 07
VOLTAGE (----)
An error was detected in the head connection.
(Abnormal voltage was detected.)
ERROR 08
LinearENCODER:SENSOR
An error occurred in detection by the linear
encoder. (Counting impossible)
Turn off the main power, and turn it on a little later.
If the error occurs again, carry out the followings.
1. Check of the mounting location for the linear encoder scale and encoder PCB assy.
2. Replace the encoder PCB assy.
ERROR 08
LinearENCODER:DIR.
An error occurred in detection by the linear encoder. (Wrong orientation)
ERROR 08
LinearENCODER:COUNT
An error occurred in detection by the linear encoder. (Read-out count error)
ERROR 09
FPGA ERROR
An error occurs on the control PCB
(FPGA PDC)
Turn off the main power, and turn it on a little later.
If the error occurs again, carry out the followings.
ERROR 09
If the error occurs again, carry out the followings.
1. Replace the power supply PCB assy.
ERROR 04
F-ROM
An error occurs on the control PCB
(Parameter ROM)
Turn off the main power, and turn it on a little later.
If the error occurs again, carry out the followings.
1. After uploading parameters, initialize all parameters.
If the state is not restored, replace the main PCB assy with a new one.
ERROR 06
SD-RAM
An error occurs on the control PCB
(SDRAM)
Turn off the main power, and turn it on a little later.
If the error occurs again, carry out the followings.
1. Replace the main PCB assy.
2. Replace the PRAM PCB assy.
ERROR 07
HEAD (----)
An error was detected in the head connection.
(Abnormal temperature was detected.)
Turn off the main power, and turn it on a little later.
If the error occurs again, carry out the followings. Replace the following parts if it has damaged.
1. Replace the head FFC and the HDC FFC cable.
2. Replace the head.
3. Replace the ink slider PCB assy.)
4. Replace the main PCB assy.
ERROR 07
VOLTAGE (----)
An error was detected in the head connection.
(Abnormal voltage was detected.)
ERROR 08
LinearENCODER:SENSOR
An error occurred in detection by the linear
encoder. (Counting impossible)
Turn off the main power, and turn it on a little later.
If the error occurs again, carry out the followings.
1. Check of the mounting location for the linear encoder scale and encoder PCB assy.
2. Replace the encoder PCB assy.
ERROR 08
LinearENCODER:DIR.
An error occurred in detection by the linear encoder. (Wrong orientation)
ERROR 08
LinearENCODER:COUNT
An error occurred in detection by the linear encoder. (Read-out count error)
ERROR 09
FPGA ERROR
An error occurs on the control PCB
(FPGA PDC)
Turn off the main power, and turn it on a little later.
If the error occurs again, carry out the followings.
ERROR 09
HDC ERROR (----)
An error occurs on the control PCB
(FPGA HDC)
An error occurs on the control PCB
(FPGA HDC)
Turn off the main power, and turn it on a little later.
If the error occurs again, carry out the followings
If the error occurs again, carry out the followings
1. Replace the main PCB assy.
ERROR 10
COMMAND ERROR
Other data than commands is received.
ERROR 10
COMMAND ERROR
Other data than commands is received.
1. Change over the setting of [COMMON SETTING] -> [RECEIVED DATA], depending on the application being used.
2. Clear the data of uncompleted printing.
3. Check the USB cable.
(specifications, cable length, etc.)
4. Replace the main PCB assy.
ERROR 10-C
COMMAND
2. Clear the data of uncompleted printing.
3. Check the USB cable.
(specifications, cable length, etc.)
4. Replace the main PCB assy.
ERROR 10-C
COMMAND
Other data than commands is received.
1. Change over the setting of [COMMON SETTING] -> [RECEIVED DATA], depending on the application being used.
2. Clear the data of uncompleted printing.
3. Check the USB cable.
(specifications, cable length, etc.)
4. Replace the main PCB assy.
ERROR 11
PARAMETER ERROR
Parameter out of the numeral value range is received.
Turn off the main power, and turn it on a little later.
If the error occurs again, carry out the followings.
1. Clear the data of uncompleted printing.
2. Check the USB cable. (specifications, cable length, etc.)
3. Replace the main PCB assy.
ERROR 11-C
PARAMETER
2. Clear the data of uncompleted printing.
3. Check the USB cable.
(specifications, cable length, etc.)
4. Replace the main PCB assy.
ERROR 11
PARAMETER ERROR
Parameter out of the numeral value range is received.
Turn off the main power, and turn it on a little later.
If the error occurs again, carry out the followings.
1. Clear the data of uncompleted printing.
2. Check the USB cable. (specifications, cable length, etc.)
3. Replace the main PCB assy.
ERROR 11-C
PARAMETER
Parameter out of the numeral value range is received.
Turn off the main power, and turn it on a little later.
If the error occurs again, carry out the followings.
1. Clear the data of uncompleted printing.
2. Check the USB cable. (specifications, cable length, etc.)
3. Replace the main PCB assy.
ERROR 12
MAINTENANCE COMMAND
Other data than commands is received. Turn off the main power, and turn it on a little later. If the error occurs again, carry out the followings.
1. Clear the data of uncompleted printing.
2. Check the USB cable.
(specifications, cable length, etc.)
Replace the main PCB assy.
Turn off the main power, and turn it on a little later.
If the error occurs again, carry out the followings.
1. Clear the data of uncompleted printing.
2. Check the USB cable. (specifications, cable length, etc.)
3. Replace the main PCB assy.
ERROR 12
MAINTENANCE COMMAND
Other data than commands is received. Turn off the main power, and turn it on a little later. If the error occurs again, carry out the followings.
1. Clear the data of uncompleted printing.
2. Check the USB cable.
(specifications, cable length, etc.)
Replace the main PCB assy.
ERROR 12-C
DEVICE
Inappropriate instruction was given concerning the printer controlling.
Modify the instruction and send the data again, or send the data after restarting the printer.
If the abnormality occurs again, carry out the followings.
1. Clear the data of uncompleted printing.
2. Check the USB cable.
(specifications, cable length, etc.)
3. Replace the main PCB assy.
ERROR 13-C
PM OVER
The polygon data exceeded the receive buffer.
DEVICE
Inappropriate instruction was given concerning the printer controlling.
Modify the instruction and send the data again, or send the data after restarting the printer.
If the abnormality occurs again, carry out the followings.
1. Clear the data of uncompleted printing.
2. Check the USB cable.
(specifications, cable length, etc.)
3. Replace the main PCB assy.
ERROR 13-C
PM OVER
The polygon data exceeded the receive buffer.
Divide the polygon data before sending them.
ERROR 15-C
AUTO FEED
Media feeding cannot be carried out according to the length specified by the data.
Set a longer media and carry out the operation again.
ERROR 16
MRL COMMAND
Received data does not follow the command system set in the printer.
Send the data related to the class of commands, using an application corresponding to this printer.
1. Make sure that the transmission data is in
MRL-III command system (data ripped for CJV).
ERROR 25
FULL-SPEED
USB2.0 interface occurred between the host PC and the printer. (Full-Speed Mode connection)
Check whether the host PC is USB2.0 interfacecompliant or not. (Though the host PC can be used in either case, use of Hi-Speed Mode connection is recommended.)
ERROR 15-C
AUTO FEED
Media feeding cannot be carried out according to the length specified by the data.
Set a longer media and carry out the operation again.
ERROR 16
MRL COMMAND
Received data does not follow the command system set in the printer.
Send the data related to the class of commands, using an application corresponding to this printer.
1. Make sure that the transmission data is in
MRL-III command system (data ripped for CJV).
ERROR 25
FULL-SPEED
USB2.0 interface occurred between the host PC and the printer. (Full-Speed Mode connection)
Check whether the host PC is USB2.0 interfacecompliant or not. (Though the host PC can be used in either case, use of Hi-Speed Mode connection is recommended.)
ERROR 25
PACKET SIZE OVER
USB2.0 interface occurred between the host PC and the printer.
1. Make sure that the connection to the host PC is correct.
2. Make sure that there is no occurrence of an error in the host PC or the application runs normally.
ERROR 25
USB PROTOCOL
USB2.0 interface occurred between the host PC and the printer.
PACKET SIZE OVER
USB2.0 interface occurred between the host PC and the printer.
1. Make sure that the connection to the host PC is correct.
2. Make sure that there is no occurrence of an error in the host PC or the application runs normally.
ERROR 25
USB PROTOCOL
USB2.0 interface occurred between the host PC and the printer.
1. Make sure that the connection to the host PC is correct.
2. Make sure that there is no occurrence of an error in the host PC or the application runs normally.
ERROR 25
USB ENVIRONMENT
USB2.0 interface occurred between the host PC and the printer.
2. Make sure that there is no occurrence of an error in the host PC or the application runs normally.
ERROR 25
USB ENVIRONMENT
USB2.0 interface occurred between the host PC and the printer.
1. Make sure that the connection to the host PC is correct.
2. Make sure that there is no occurrence of an error in the host PC or the application runs normally.
ERROR 25
USB DATA
USB2.0 interface occurred between the host PC and the printer
2. Make sure that there is no occurrence of an error in the host PC or the application runs normally.
ERROR 25
USB DATA
USB2.0 interface occurred between the host PC and the printer
1. Make sure that the connection to the host PC is correct.
2. Make sure that there is no occurrence of an error in the host PC or the application runs normally.
2. Make sure that there is no occurrence of an error in the host PC or the application runs normally.
ERROR 30
OPERATION ERROR
Improper operations were performed on the operation panel.
The operation cannot be carried out due to the reason indicated in the second line.
Clear the corresponding error and carry out the operation.
ERROR 31-C
NO DATA
[No. COPIES] cannot be carried out due to the absence of data in the receive buffer
ERROR 32-C
DATA TOO BIG
[No. COPIES] cannot be carried out due to the large size of the received data.
ERROR 33-C
MEDIA SIZE
Media is too short in the length of the feed direction.
Use longer media.
ERROR 34
PRINT DATA REMAIN
Functional settings were changed or an inoperative function was attempted while the printer has already received data and printing of the data has not been completed.
Print all the data received, or clear them all and carry out the operation again from the start.
(If uncompleted printing data is remaining, provide an account concerning the operating-condition modification and the inoperative function.)
ERROR 34-C
CUT DATA REMAIN
An inappropriate operation was carried out during the cutting was being suspended by pressing [REMOTE] key. Wait for the cutting data to be completely carried out or clear the data.
ERROR 35-C
cutNG WIND
Since take-up is executed, auto cutting of media is not performed.
Auto cutting is not performed if take-up timing is set by the roll detection setting function.
To give priority to auto cutting, set [TAKEUP TIMMING] to OFF.
OPERATION ERROR
Improper operations were performed on the operation panel.
The operation cannot be carried out due to the reason indicated in the second line.
Clear the corresponding error and carry out the operation.
ERROR 31-C
NO DATA
[No. COPIES] cannot be carried out due to the absence of data in the receive buffer
ERROR 32-C
DATA TOO BIG
[No. COPIES] cannot be carried out due to the large size of the received data.
ERROR 33-C
MEDIA SIZE
Media is too short in the length of the feed direction.
Use longer media.
ERROR 34
PRINT DATA REMAIN
Functional settings were changed or an inoperative function was attempted while the printer has already received data and printing of the data has not been completed.
Print all the data received, or clear them all and carry out the operation again from the start.
(If uncompleted printing data is remaining, provide an account concerning the operating-condition modification and the inoperative function.)
ERROR 34-C
CUT DATA REMAIN
An inappropriate operation was carried out during the cutting was being suspended by pressing [REMOTE] key. Wait for the cutting data to be completely carried out or clear the data.
ERROR 35-C
cutNG WIND
Since take-up is executed, auto cutting of media is not performed.
Auto cutting is not performed if take-up timing is set by the roll detection setting function.
To give priority to auto cutting, set [TAKEUP TIMMING] to OFF.
ERROR 36-C
MARK DETECT
The mark cannot be detected.
(After the print media detection)
Check the followings.
• Media curling
• Specified location for starting the mark detection.
• Is the black mark printed on the white background of the media?
• Aren’t there any unnecessary prints or blots and
adhesion of dirt inside the marks?
• Aren’t there any errors in each setting of the mark?
ERROR 36-C
JOG & <ENT>or<END>
The mark cannot be detected.
[MARK DETECT] and [JOG & <ENT>or<END>] are alternately displayed during the copying and cutting of the mark.
During this error, the write pointer stops at the starting point for the mark detection.
In case the write pointer position is not in the right place for starting the mark detection, make a position adjustment using the [JOG] key and restart the mark detection by pressing [ENTER]. And also check the followings.
• When using a limp media which is lacking in elasticity or whose width is more than about 800 mm, increase the number of pinch rollers used.
• When using the limp media, adjust the size of the mark at 8 mm or more on a side, and allocate the marks to be copied 8 mm or more apart from each other.
• Is the black mark printed on the white background of the media?
• Aren’t there any unnecessary prints or blots and adhesion of dirt inside the marks?
• Aren’t there any errors in each setting of the mark?
• Since the media may be floated by the use of the media holder, carry out the mark detection without using it.
MARK DETECT
The mark cannot be detected.
(After the print media detection)
Check the followings.
• Media curling
• Specified location for starting the mark detection.
• Is the black mark printed on the white background of the media?
• Aren’t there any unnecessary prints or blots and
adhesion of dirt inside the marks?
• Aren’t there any errors in each setting of the mark?
ERROR 36-C
JOG & <ENT>or<END>
The mark cannot be detected.
[MARK DETECT] and [JOG & <ENT>or<END>] are alternately displayed during the copying and cutting of the mark.
During this error, the write pointer stops at the starting point for the mark detection.
In case the write pointer position is not in the right place for starting the mark detection, make a position adjustment using the [JOG] key and restart the mark detection by pressing [ENTER]. And also check the followings.
• When using a limp media which is lacking in elasticity or whose width is more than about 800 mm, increase the number of pinch rollers used.
• When using the limp media, adjust the size of the mark at 8 mm or more on a side, and allocate the marks to be copied 8 mm or more apart from each other.
• Is the black mark printed on the white background of the media?
• Aren’t there any unnecessary prints or blots and adhesion of dirt inside the marks?
• Aren’t there any errors in each setting of the mark?
• Since the media may be floated by the use of the media holder, carry out the mark detection without using it.
ERROR 46
WIPER
An error occurred in wiper control. Turn off the main power, and turn it on a little later.
If the error occurs again, carry out the followings.
1. Check that the wiper sensor functions properly with [#TEST] -> [SENSOR TEST].
2. Check that the wiper motor functions properly with [#TEST] -> [MOTOR TEST].
3. Check whether the guide rail of the wiper is not clogged with ink. (Does the wiper move smoothly?)
4. Replace the wiper sensor.
5. Replace the step motor.
6. Replace the station PCB assy.
WIPER
An error occurred in wiper control. Turn off the main power, and turn it on a little later.
If the error occurs again, carry out the followings.
1. Check that the wiper sensor functions properly with [#TEST] -> [SENSOR TEST].
2. Check that the wiper motor functions properly with [#TEST] -> [MOTOR TEST].
3. Check whether the guide rail of the wiper is not clogged with ink. (Does the wiper move smoothly?)
4. Replace the wiper sensor.
5. Replace the step motor.
6. Replace the station PCB assy.
ERROR 50
MEDIA DETECT
Media could not be detected. Turn off the main power, and turn it on a little later. If the error occurs again, carry out the followings.
1. Carry out [#TEST] -> [SENSOR TEST] -> [PR SENSOR] in this order, and check whether the PR sensor functions normally.
2. Clean the PR sensor, and adjust its mounting position or replace it.
3. Replace the cutter slider PCB assy.
MEDIA DETECT
Media could not be detected. Turn off the main power, and turn it on a little later. If the error occurs again, carry out the followings.
1. Carry out [#TEST] -> [SENSOR TEST] -> [PR SENSOR] in this order, and check whether the PR sensor functions normally.
2. Clean the PR sensor, and adjust its mounting position or replace it.
3. Replace the cutter slider PCB assy.
ERROR 51
Y-ORIGIN
Y-origin could not be detected. Turn off the main power, and turn it on a little later. If the error occurs again, carry out the followings.
1. Check that the Y-origin sensor functions properly with [#TEST] -> [SENSOR TEST].
2. Replace the Y-origin sensor.
3. Replace the station PCB assy.
Y-ORIGIN
Y-origin could not be detected. Turn off the main power, and turn it on a little later. If the error occurs again, carry out the followings.
1. Check that the Y-origin sensor functions properly with [#TEST] -> [SENSOR TEST].
2. Replace the Y-origin sensor.
3. Replace the station PCB assy.
ERROR 170
CUTTER LOCK
The cutter head cannot be fixed in the standby position, and connector changeover cannot be made.
Turn off the main power, and turn it on a little later.
1. Set cut system parameter No. 37 “CLKAJST” to “0” and turn power on.
2. Check the operation of the C connecting hook or replace it.
3. Check the operation of the change lever or replace it.
CUTTER LOCK
The cutter head cannot be fixed in the standby position, and connector changeover cannot be made.
Turn off the main power, and turn it on a little later.
1. Set cut system parameter No. 37 “CLKAJST” to “0” and turn power on.
2. Check the operation of the C connecting hook or replace it.
3. Check the operation of the change lever or replace it.
ERROR 202
DEVICE CONSTRUCTION
Head unconnected.
FFC broken or poor connection.
An error occurred in head unit memory. Turn off the main power, and turn it on a little later. If the error occurs again, carry out the followings.
•.Check the head and head FFC cable.
•.Check the HDC FFC cable.
•.Replace the ink slider PCB assy.
•.Replace the main PCB assy.
2. Check the head memory cable.
3. Replace the head memory.
DEVICE CONSTRUCTION
Head unconnected.
FFC broken or poor connection.
An error occurred in head unit memory. Turn off the main power, and turn it on a little later. If the error occurs again, carry out the followings.
•.Check the head and head FFC cable.
•.Check the HDC FFC cable.
•.Replace the ink slider PCB assy.
•.Replace the main PCB assy.
2. Check the head memory cable.
3. Replace the head memory.
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