Firmware Download: Home appliances error codes and causes and Solution - KitchenAid

Friday, July 1, 2016

Home appliances error codes and causes and Solution - KitchenAid – Home appliances Repair and service

Category: Home Appliances Repair and Service

Contents of this article

2 Digit Error codesa and causes
4 Digit Error codes and causes
How to solve the problem

KitchenAid Home appliances

Error Code Causes and Solutions - 2 Digit

Causes

Control Board Failure

Solution

Replace control board (clock).

Causes

Control Board Failure

Solution

Replace control board (clock).

Causes

Oven Temperature Is Too High

Solution

Check for welded contacts on bake and broil relays. If present, replace control board (clock). For SELF CLEAN models, check door lock operation. Check sensor, sensor harness, and the sensor harness connection at sensor and oven control. Also check for any causes of high resistance in the oven temperature sensor circuit. Remember: The oven control board (clock) measures resistance of sensor circuit, not actual oven temperature.

Causes

Open Oven Temperature Sensor (RTD)

Solution

Replace oven temperature sensor (RTD).

Causes

Shorted Oven Temperature Sensor (RTD)

Solution

Replace oven temperature sensor (RTD).

Causes

Control Board Failure

Solution

Replace control board (clock).

Causes

Function Key Stuck

Solution

Replace control board (clock).

Causes

Control Board Failure

Solution

Replace control board (clock).

Causes

Oven Door Lock Failure

Solution

Check door lock switches and wiring. Check for stuck lock switch.

KitchenAid Built-In Microwave Oven Fault Codes

F1-E3 / F1-E4

Causes

Control Board Failure

Solution

Replace control board (clock).

F2-E0 / F2-E1

Causes

Touch Pad (Keypad) Not Connected

Solution

Check connection between touch pad and control board (clock).

F2-E3

Causes

Touch Pad (Keypad) Shorted or Key Held Down Too Long

Solution

Select 'cancel' and observe for 60 seconds. If error reappears, replace touch pad, or touch and pad and control board (clock) if all one assembly.

KitchenAid Cooktop Fault Codes

F03

Causes

One or More Eyes Permanently Pressed

Solution

Clean glass surface and remove all objects placed on it. If failure remains, disconnect power for one minute. If error still remains after power has been restored, replace touch control module. (control board)

F12

Causes

Electronic Board and Touch Module Communication Error

Solution

Disconnect power for one minute and check to see if error reappears once power has been restored. If error continues, replace board connection cable between touch control module and electronic control. If error continues, replace electronic control (control board) and if error still persists, replace the touch module (touch pad).

F13

Causes

Internal CPU checksum Error(s)

Solution

Disconnect power for one minute and check to see if error reappears once power has been restore. It error continues, replace touch control module.

F22

Causes

Key Sensitivity Problem

Solution

Disconnect power for one minute and check to see if error reappears once power has been restore. If error continues, replace touch control module.

F36

Causes

Temperature Probe Hardware Error

Solution

Disconnect power for one minute and check to see if error reappears once power has been restore. If error continues, replace touch control module.

KitchenAid Cooktop Fault Codes

F03

Causes

One or More Eyes Permanently Pressed

Solution

F12

Causes

Electronic Board and Touch Module Communication Error

Solution

F13

Causes

Internal CPU checksum Error(s)

Solution

Disconnect power for one minute and check to see if error reappears once power has been restore. It error continues, replace touch control module.

F22

Causes

Key Sensitivity Problem

Solution

Disconnect power for one minute and check to see if error reappears once power has been restore. If error continues, replace touch control module.

F36

Causes

Temperature Probe Hardware Error

Solution

Disconnect power for one minute and check to see if error reappears once power has been restore. If error continues, replace touch control module.

KitchenAid Front Loading Automatic Washer Fault Codes

Causes

Detects No Water Entering Machine or No Pressure Switch Trip

Solution

Select 'cancel' twice to clear this code. If there is NO water in the unit, make sure the valves are turned on all the way. Check for plugged or kinked inlet hoses, as well as plugged screens in the inlet valves. Verify that the inlet valve is operational. If there is water in the unit, verify the drain pump is working and the pressure switch hose is in good condition and properly connected. Make sure there is not a siphon problem and check all hoses for possible leaks. Unplug the unit and disconnect the power to check all wire harness connections to the inlet valve, pressure switch, drain pump, flow meter, and Central Control Unit (CCU). Reconnect the unit and power to verify the pressure switch is operational, as well as the flow meter (blow air through the flow meter and measure resistance). Check CCU is also operational by performing a diagnostic test or any cycle. Replace failed component.

F02

Causes

Long Drain (Drain Exceeds 8 Minutes)

Solution

Select 'cancel' twice to clear error code. Note: You may see a "SUD" error code appear first during this failure. This should change to the F02 error code after a few minutes. Proceed by checking the drain hoses for proper connection and kinks. Unplug unit and disconnect power. Check the electrical connections at the pump and make sure it is operational with no debris or blockage. Reconnect power and plug unit in. If problem has not been corrected, replace the pump.

F05

Causes

Water Temperature Sensor Error

Solution

Unplug and disconnect power to the unit and check connections to the water temperature sensor. Check resistance of heating element if present in model, for abnormal reading (infinity). Replace failed component.

F06

Causes

Drive Motor Tachometer Error (Unable to Detect Motor Speed)

Solution

Check the shipping system including shipping bolts, spacers, and cables are removed and unplug unit and disconnect power. Check wire harness connections between drive motor and Motor Control Unit (MCU), and between MCU and the Central Control Unit (CCU). Reconnect power and plug unit in. Check the MCU by looking for operations of the drive motor, and check drive motor for powered rotations. Replace failed component. Note: If this failure occurs during high-speed spin, the door will be unlocked after three minutes.

F07

Causes

Motor Control Unit (MCU) Error

Solution

Unplug unit and disconnect power to check wire harness connections between drive motor and MCU, and between MCU and Central Control Unit (CCU). Reconnect power and plug unit in. Check the MCU by looking for operations of the drive motor, and check drive motor for powered rotations. Note: If this failure occurs during high-speed spin, the door will be unlocked after three minutes.

F09

Causes

Overflow Condition (Pressure Switch Closed Too Long)

Solution

Check to make sure drain hose is not plugged or kinked and unplug the unit and disconnect power. Check wire harness connections to pressure switch, drain pump, and Central Control Unit (CCU). Check for drain pump failure and clean it of any debris. Check the inlet valve and pressure switch for proper shut off and operation. Replace failed component. Note: If this error occurs, the door will remain locked and the drain pump will run constantly even if 'cancel' is selected. Turn off hot and cold water to faucets and unplug the unit before proceeding.

F10

Causes

Motor Control Unit (MCU) Heat Kink Thermal Trip (Too Hot)

Solution

Check for proper installation and ventilation, and make sure unit is not located near a heat source. Disconnect power and unplug the unit to check wire harness connections to the motor, MCU, and Central Control Unit (CCU). Check the drive system for any worn or failed components and reconnect power and plug unit in. Check MCU by looking for operations of the drive motor and check drive motor for powered rotations. Replace failed component.

F11

Causes

Serial Communication Error Between MCU and CCU

Solution

Disconnect power and unplug unit. Check wire harness connections to the motor, Motor Control Unit (MCU), and Central Control Unit (CCU). Check the drive system for any worm or failed components and reconnect power and plug unit in. Verify CCU is working by performing diagnostic test or any cycle. Check MCU by looking for operations of the drive motor and check drive motor for powered rotations. Make sure the serial harness at the MCU is not mounted upside down. The wires should be to the left when facing the MCU connectors. Replace failed component.

F13

Causes

Dispenser Circuit Error

Solution

Disconnect power and unplug unit to check mechanical linkage from dispenser motor to top of dispenser. Check wire harness connections to the Central Control Unit (CCU) and the dispenser motor. Check dispenser motor for powered rotations. Replace failed component.

F14

Causes

EEPROM Error

Solution

Disconnect power and unplug unit. Verify Central Control Unit (CCU) is operating properly by running a diagnostic test or any cycle. Replace is defective. Note: A power glitch may cause this error.

F15

Causes

Motor Control Unit (MCU) Error

Solution

Disconnect power and unplug unit to check wire harness connections to the motor, MCU, and Central Control Unit (CCU). Check the drive belt and reconnect power and plug unit in. Check the MCU by looking for operations of the drive motor and check the drive motor for powered rotations. Replace failed component.

F21 / F22

Causes

Central Control Unit (CCU) / Touch Pad / LED Assembly Error

Solution

Check that the touch pad/LED assembly is working by selecting different cycles and changing the modifiers and options to see if it is responding. Disconnect power and unplug unit to check wire harness connections to the CCU and the touch pad/LED assembly. Replace failed component.

FdU

Causes

Door Unlock Error

Solution

It is possible the door lock mechanism is broken or the door switch/lock unit has failed. Check the door switch/lock for any debris or foreign objects. Disconnect power and unplug unit to check wire harness connections to the Central Control Unit (CCU) and the door switch/lock unit. Note: Unit will attempt to unlock itself during this error six times before displaying this error code. To manually unlock the unit, unplug the power cord from the outlet and remove the toe panel. Reach up along the inside of the front panel and locate the bottom of the door latch assembly, where there should be a tear-drop shaped tab. Gently pull the tab down approximately 1/4 inch or until a 'click' is heard. The door should now be unlocked.

FdL

Causes

Door Lock Error

Solution

It is possible the door lock mechanism is broken or removed, or the door switch/lock unit has failed. Disconnect power and unplug unit to check door switch/lock unit. Check the wire harness connections to the Central Control Unit (CCU) and the door switch/lock unit. Note: Unit will attempt to lock itself during this error six times before displaying the error code.

SUD

Causes

Suds Lock (Too Much Detergent Detected)

Solution

Make sure drain hose is not plugged or kinked and disconnect power and unplug unit. Check wire harness connections to pressure switch, drain pump, and Central Control Unit (CCU). Make sure the drain pump is free from debris or foreign objects and then reconnect power and plug unit in. Check drain pump and pressure switch and verify CCU operation by running a diagnostic test or any cycle. Note: This error may signify a bad pump, an extra heavy load, excessive detergent, or excessive suds. If too much detergent was used, run the unit through a Rinse/Spin cycle, and then run a Normal cycle without adding detergent.

KitchenAid Front Loading Gas and Electric Dryer Fault Codes

Causes

Power Failure

Solution

PF error code indicates a power failure during the dryer's cycle. Press and HOLD start to continue the cycle, or press off/pause to clear display.

Causes

Open Thermistor

Solution

Replace thermistor.

Causes

Shorted Thermistor

Solution

Replace thermistor.

Causes

User Interface or Software Mismatch

Solution

If this error code appears, there is a user interface or software mismatch. It is also possible that the electronic control board or console electronics has failed. Replace failed component. Note: This error code will ONLY appears in the diagnostic test mode.

KitchenAid Pro Line Front Loading Automatic Washer Fault Codes

Causes

Detects No Water Entering Machine or No Pressure Switch Trip

Solution

Select 'cancel' twice to clear this code. If there is NO water in the unit, make sure the valves are turned on all the way. Check for plugged or kinked inlet hoses, as well as plugged screens in the inlet valves. Verify that the inlet valve is operational. If there is water in the unit, verify the drain pump is working and the pressure switch hose is in good condition and properly connected. Make sure there is not a siphon problem and check all hoses for possible leaks. Unplug the unit and disconnect the power to check all wire harness connections to the inlet valve, pressure switch, drain pump, flow meter, and Central Control Unit (CCU). Reconnect the unit and power to verify the flow meter is operational by blowing air through the flow meter and measuring the resistance. Check CCU is also operational by performing a diagnostic test or any cycle. Replace failed component.

F02

Causes

Long Drain (Drain Exceeds 8 Minutes)

Solution

Select 'cancel' twice to clear error code. Note: You may see a "SUD" error code appear first during this failure. This should change to the F02 error code after a few minutes. Proceed by checking the drain hoses for proper connection and kinks. Unplug unit and disconnect power. Check the electrical connections at the pump and make sure it is operational with no debris or blockage. Reconnect power and plug unit in. If problem has not been corrected, replace the pump.

F05

Causes

Water Temperature Sensor Error

Solution

F06

Causes

Drive Motore Tachometer Error (Unable to Detect Motor Speed)

Solution

F07

Causes

Motor Control Unit (MCU) Error

Solution

F09

Causes

Overflow Condition (Pressure Switch Closed Too Long)

Solution

F10

Causes

Motor Control Unit (MCU) Heat Sink Thermal Trip (Too Hot)

Solution

F11

Causes

Serial Communication Error between MCU and CCU

Solution

F13

Causes

Dispenser Circuit Error

Solution

F14

Causes

EEPROM Error

Solution

Disconnect power and unplug unit. Verify Central Control Unit (CCU) is operating properly by running a diagnostic test or any cycle. Replace is defective. Note: A power glitch may cause this error.

F15

Causes

Motor Control Unit (MCU) Error
Solution

F21 / F22

Causes

Central Control Unit (CCU)/ Touch Pad / LEd Assembly Error

Solution

F32

Causes

Pressure Switch Failure

Solution

Select 'cancel' twice to clear error code and disconnect power and unplug unit. Check that the pressure switch is operational and replace if defective.

F33

Causes

System Leak

Solution

Select 'cancel' twice to clear error code. Check for any cracks or holes in the washer tub or pressure switch hose. Replace if damaged.

FdU

Causes

Door Unlock Error

Solution

FdL

Causes

Door Lock Error

Solution

SUD

Causes

Suds Lock (Too Much Detergent Detected

Solution

KitchenAid Pro Line Front Loading Gas and Electric Dryer Fault Codes

Causes

Power Failure

Solution

PF error code indicates a power failure during the dryer's cycle. Press and HOLD start to continue the cycle, or press off/pause to clear display.

Causes

Open Temperature Sensor

Solution

Replace temperature sensor.

Causes

Shorted Temperature Sensor

Solution

Replace temperature sensor.

Causes

Blower Rotation Failure

Solution

If blower rotational speed drops below 500 rpms during a cycle, all outputs a will be turned off and this error code will appear.

Causes

Tumbler Rotation Failure

Solution

If tumbler rotation speed drops to 0 during a cycle, all outputs will be turned off and this error code will appear.

Causes

Dry Rack Sensor

Solution

If the signal is lost during a Dry Rack cycle, all outputs will be turned off and this error code will appear.

Causes

Exhaust High Limit Fault

Solution

If exhaust temperature rises above 87.7 degrees Celcius (190 degrees Fahrenheit), all outputs will be turned off and this error code will appear.

Error Code Causes and solutions - 4 Digit

F1-E0

Causes

EEPROM Communication Error

Solution