Sunday, June 12, 2016
Matrix Treadmill - T1xe - 02 – How to adjustment the belt – How to access Engineering mode – How to enter to service mode – How to access manager mode – Matrix treadmill error codes – Treadmill repair and service
Category: Treadmill Repair and Servcie
Contents of this article
- How to access Servcie mode
- How to adjust the running belts
- Error codes and causes
Matrix Treadmill - T1xe - 02
Care And maintenance
Daily maintenance items
1) Clean the entire machine using water and mild detergent such as "Simple Green", or other Matrix approved solutions (cleaning agents MUST be alcohol and ammonia free).
2) Check the emergency stop button and cord for proper operation.
Monthly maintenance items
1) Inspect the power cord for damage, inspect the hand grip areas, and inspect the emergency stop button and cord for proper operation.
2) Check the running belt for proper tension, adjust as needed.
Quarterly maintenance items
1) Remove the front plastic cover, and vacuum the entire inside area of machine. Be careful when working around the MCB not to bump any wires or connections loose.
2) Check the drive belt for visible wear, ie, cracking, tears, etc. The belt should be replaced if there are any visible signs of damage. Proper alignment of the pulley / tensioner should be verified at this time as well.
3) Remove the motor cover at the front of the machine. Start the unit and raise the incline settings to maximum height. Turn the power switch off at the front of the machine to prevent it from lowering accidentally.
Bi-Annual maintenance items
1) Remove any wax build up from the front and rear rollers of the machine.
2) Inspect the underside of the running belt for damage, check for cracking or glazed surfaces.
3) If the belt has damage or wear to it that warrants replacement, note that a new running belt should ALWAYS be installed on a new deck surface (deck should either be flipped or replaced to gain a new surface).
4) During normal operating conditions, the running belt replacement and deck service should be done every 15,000 miles.
1) Clean the entire machine using water and mild detergent such as "Simple Green", or other Matrix approved solutions (cleaning agents MUST be alcohol and ammonia free).
2) Check the emergency stop button and cord for proper operation.
Monthly maintenance items
1) Inspect the power cord for damage, inspect the hand grip areas, and inspect the emergency stop button and cord for proper operation.
2) Check the running belt for proper tension, adjust as needed.
Quarterly maintenance items
1) Remove the front plastic cover, and vacuum the entire inside area of machine. Be careful when working around the MCB not to bump any wires or connections loose.
2) Check the drive belt for visible wear, ie, cracking, tears, etc. The belt should be replaced if there are any visible signs of damage. Proper alignment of the pulley / tensioner should be verified at this time as well.
3) Remove the motor cover at the front of the machine. Start the unit and raise the incline settings to maximum height. Turn the power switch off at the front of the machine to prevent it from lowering accidentally.
Bi-Annual maintenance items
1) Remove any wax build up from the front and rear rollers of the machine.
2) Inspect the underside of the running belt for damage, check for cracking or glazed surfaces.
3) If the belt has damage or wear to it that warrants replacement, note that a new running belt should ALWAYS be installed on a new deck surface (deck should either be flipped or replaced to gain a new surface).
4) During normal operating conditions, the running belt replacement and deck service should be done every 15,000 miles.
Auto Calibration instructions
Run Auto Calibration to calibrate incline after assembly and after replacing any electronic component.
Auto Calibration Procedure:
1) Press ENTER, 2, 0, 0, 1, then ENTER. Engineering Mode will appear on the display.
2) Press the button next to CALIBRATION..
3) Press the button next to AUTO CALIBRATION. You SHOULD NOT be standing on the unit while it is calibrating.
4) After completion, the display will state either Complete or Auto Calibration failed.
5) Press the button next to BACK then the button next to HOME to return to normal operation mode. You can also press the Emergency Stop.
Auto Calibration Procedure:
1) Press ENTER, 2, 0, 0, 1, then ENTER. Engineering Mode will appear on the display.
2) Press the button next to CALIBRATION..
3) Press the button next to AUTO CALIBRATION. You SHOULD NOT be standing on the unit while it is calibrating.
4) After completion, the display will state either Complete or Auto Calibration failed.
5) Press the button next to BACK then the button next to HOME to return to normal operation mode. You can also press the Emergency Stop.
Adjusting The running belt
After placing the treadmill in the position it will be used, the belt must be checked for proper tension and centering. The belt may need to be adjusted after the first 2 hours of use. Temperature, humidity, and use cause the belt to stretch at different rates. If the belt starts to slip when a user is on it, be sure to follow the directions below.
Step 1: Locate the two hex head bolts on the rear of the treadmill. The bolts are located at each end of the frame at the back of the treadmill. These bolts adjust the rear roller. Do not adjust until the treadmill is on. This will prevent over tightening of one side.
Step 2: The belt should have equal distance on either side between the frame. If the belt is touching one side, do not start the treadmill. Turn the bolts counter clockwise approximately one full turn on each side. Manually center the belt by pushing the belt from side to side. Tighten the bolts the same amount as when the user loosened them, approximately one full turn. Inspect the belt for damage.
Step 3: While the treadmill is running at 3 mph, observe the belt position. If it is moving to the right, tighten the right bolt by turning it clockwise 1/4 turn, and loosen the left bolt 1/4 turn. If it is moving to the left, tighten the left bolt by turning it clockwise 1/4 turn and loosen the right 1/4 turn. Repeat Step 3 until the belt remains centered for several minutes.
Step 4: Check the tension of the belt. The belt should be very snug. When a person walks or runs on the belt, it should not hesitate or slip. If this occurs, tighten the belt by turning both bolts clockwise 1/4 turn. Repeat if necessary.
After placing the treadmill in the position it will be used, the belt must be checked for proper tension and centering. The belt may need to be adjusted after the first 2 hours of use. Temperature, humidity, and use cause the belt to stretch at different rates. If the belt starts to slip when a user is on it, be sure to follow the directions below.
Step 1: Locate the two hex head bolts on the rear of the treadmill. The bolts are located at each end of the frame at the back of the treadmill. These bolts adjust the rear roller. Do not adjust until the treadmill is on. This will prevent over tightening of one side.
Step 2: The belt should have equal distance on either side between the frame. If the belt is touching one side, do not start the treadmill. Turn the bolts counter clockwise approximately one full turn on each side. Manually center the belt by pushing the belt from side to side. Tighten the bolts the same amount as when the user loosened them, approximately one full turn. Inspect the belt for damage.
Step 3: While the treadmill is running at 3 mph, observe the belt position. If it is moving to the right, tighten the right bolt by turning it clockwise 1/4 turn, and loosen the left bolt 1/4 turn. If it is moving to the left, tighten the left bolt by turning it clockwise 1/4 turn and loosen the right 1/4 turn. Repeat Step 3 until the belt remains centered for several minutes.
Step 4: Check the tension of the belt. The belt should be very snug. When a person walks or runs on the belt, it should not hesitate or slip. If this occurs, tighten the belt by turning both bolts clockwise 1/4 turn. Repeat if necessary.
Knowing When To replace The running belt And deck
One of the most common wear and tear items on a treadmill is the deck and belt combination. If these two items are not properly maintained, they can cause damage to other components. Always keep your deck and belt free of dirt and dust by wiping the edges of the belt and deck and up to 2" under the belt with a clean dry cloth.
To tell if your deck and belt combination needs to be replaced:
1) Have someone between 150-200lbs run on the treadmill at about 3 MPH.
2) Use a multi - meter to measure the amp draw with the user running. During normal use, the amp draw should be close to 5 amps. If the amp draw is significantly higher than 5 amps, replace the belt and / or flip / replace the running deck.
One of the most common wear and tear items on a treadmill is the deck and belt combination. If these two items are not properly maintained, they can cause damage to other components. Always keep your deck and belt free of dirt and dust by wiping the edges of the belt and deck and up to 2" under the belt with a clean dry cloth.
To tell if your deck and belt combination needs to be replaced:
1) Have someone between 150-200lbs run on the treadmill at about 3 MPH.
2) Use a multi - meter to measure the amp draw with the user running. During normal use, the amp draw should be close to 5 amps. If the amp draw is significantly higher than 5 amps, replace the belt and / or flip / replace the running deck.
Manager mode
1) To enter Manager Mode, press "ENTER, 1, 0, 0, 1, ENTER" on the number keypad ON THE CONSOLE and Manager Mode will appear on the display.
2) Manager Mode is divided into 6 tabs. They are About, Time, Speed, Defaults, Language, and TV.
3) Choose a tab by touching the button next to the desired tab.
4) Each of the tabs have options that will appear once you have chosen that particular tab.
5) Press the key next to HOME on the display or the EMERGENCY STOP to exit Manager Mode.
2) Manager Mode is divided into 6 tabs. They are About, Time, Speed, Defaults, Language, and TV.
3) Choose a tab by touching the button next to the desired tab.
4) Each of the tabs have options that will appear once you have chosen that particular tab.
5) Press the key next to HOME on the display or the EMERGENCY STOP to exit Manager Mode.
Engineering mode
The Engineering Mode allows the club owner to keep track of the technical settings and error history for the treadmill.
1) To enter Engineering Mode, press ENTER, 2, 0, 0, 1, ENTER on the number keypad ON THE CONSOLE. Engineering Mode will appear on the display
2) Select the key next to the setting that needs to be changed, and follow the prompts to change.
3) Press the ENTER key once the desired setting is correct to save.
4) Press the key next to HOME on the display or press the EMERGENCY STOP key to return to normal operation.
1) To enter Engineering Mode, press ENTER, 2, 0, 0, 1, ENTER on the number keypad ON THE CONSOLE. Engineering Mode will appear on the display
2) Select the key next to the setting that needs to be changed, and follow the prompts to change.
3) Press the ENTER key once the desired setting is correct to save.
4) Press the key next to HOME on the display or press the EMERGENCY STOP key to return to normal operation.
Service mode
The Service Mode allows an authorized service provider to test and store information on the treadmill.
1) To enter Service Mode, press ENTER, 3, 0, 0, 1, ENTER on the number keypad ON THE CONSOLE. Service Mode will appear on the display
2) Select the key next to the setting that needs to be changed, and follow the prompts to change.
3) Press the ENTER key once the desired setting is correct to save.
4) Press the key next to HOME on the display or press the EMERGENCY STOP key to return to normal operation.
The Service Mode allows an authorized service provider to test and store information on the treadmill.
1) To enter Service Mode, press ENTER, 3, 0, 0, 1, ENTER on the number keypad ON THE CONSOLE. Service Mode will appear on the display
2) Select the key next to the setting that needs to be changed, and follow the prompts to change.
3) Press the ENTER key once the desired setting is correct to save.
4) Press the key next to HOME on the display or press the EMERGENCY STOP key to return to normal operation.
Error messages on The Console
| Error Code | Description | Condition |
| 0140 | Incline motor fail. | When the incline motor is supposed to move, it does not move. When the error happens the incline motor will be locked. The command "initialize" is needed to unlock the incline |
| 01A0 | Incline motor disconnection. | When the incline position cable is not connected. |
| 01A4 | Main motor U phase disconnection. | Main motor U phase disconnection. |
| 01A5 | Main motor V phase disconnection. | Main motor V phase disconnection. |
| 01A6 | Main motor W phase disconnection. | Main motor W phase disconnection. |
| 01A8 | Main motor over current. | Main motor over current of 7 amps. |
| 01AB | Inverter Error. | Internal error of the inverter. |
| 01AD | Motor over temperature. | When a heavy user makes the motor over load over go over current. |
| 02A0 | Main motor failed. | The belt does not move when commanded. |
| 02A1 | Over AC power input voltage. | Power input voltage over range. |
| 02A2 | Over / low DC bus voltage. | Power input voltage over range. |
| 02A8 | Inverter circuit of motor drive failed. | Motor resistance closed. |
| 02AD | LCB over temperature. | LCB over temperature. |
| 02B5 | Inverter senses that the normal rated current is over 150% for over 60 seconds. | Inverter sensor is reading the normal rated current is over 10.5 amps for 60 seconds. |
| 02B6 | Speed up has over current. | Software issue. |
| 02B7 | Speed down has over current. | Software Issue. |
| 02B8 | Running status over current. | Software Issue. |
| 02B9 | The inner memory IC data write error. | MCB failure. |
| 02BA | The inner memory IC data read error. | MCB failure. |
| 02BC | Ground connection or fuse error. | MCB failure. |
| 02BD | Inverter hardware interrupt error. | MCB failure. |
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